If you are taking regular drugs, these may be obtained in any of the following ways. Please order in plenty of time, and allow us THREE working days from receipt of your order until you pick the prescription.
To Order Prescriptions Via Telephone:
The prescription request lines are open 24 hours a day. Before making your call please ensure you have the following information to give our answer machine: Your NAME, your DATE OF BIRTH, your TELEPHONE NUMBER, the ITEMS YOU REQUIRE, and your NOMINATED PHARMACY. We cannot accept prescription requests on our normal lines which must be kept clear for appointment requests and emergency calls.
#UPDATE 13 MARCH 2020# - At present we have been advised to limit all but absolutely essential traffic into the practice until the coronavirus threat has lessened. As such we will send your prescription to your nominated pharmacy. If you dont have a nominated pharmacy already known to the practice then please call reception on our next working day to let us know where you want the prescription to be sent for pickup. (Tel: 0345-337-0510)
King Street Repeat Prescription Number: 01224-846601
Jesmond Drive Repeat Prescription Number: 01224-846570
To Order Prescriptions By Post:
The right hand side of your last prescription gives details of your current drugs. Tick the items you require and post the slip to us. If you enclose a stamped address envelope we will post your new prescription back to you. Otherwise, please indicate your preferred NOMINATED PHARMACY and we can forward directly for collection at the pharmacy to prevent you having to attend the surgery.
To Order Prescriptions In Person:
#UPDATE 13 MARCH 2020# - We are actively discouraging attending in person to drop off/pick up prescription requests at present. At present please use either the repeat telephone line, postage, or online requesting until further notice.
If you do have to attend please leave your request in the box situated at the front door of the practice. Please do not enter the practice for presription issues unless absolutely necessary. Use either the right-hand side of your last prescription, or the request slips beside the box.
To Order Prescriptions Via your Local Pharmacy:
Some local pharmacies provide an ordering and collection service. Further details can be obtained from your local pharmacy.
To Order Prescriptions On-Line:
Register for our online services including repeat prescription request and appointment booking. Please contact the practice for an application form to use this service or alternatively an application form can be found by clicking the links below.
#UPDATE 13 MARCH 2020# - should you wish to register for online services at present please complete the form below. Please then EMAIL the form with a copy of the requested photographic ID to email@example.com and we can arrange to get logon details forwarded to you. PLEASE DO NOT ATTEND THE PRACTICE WITH YOUR REGISTRATION FORMS.
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