What is NHS Near Me?
NHS Near Me is a video consulting service which allows patients to attend their appointment from the comfort of their own home or wherever is convenient, using their own computer, smartphone or tablet device. Click here for more information.
I have a Near Me video appointment booked. What do I do?
Click here for instructions and video on how to use the service. Further video information can also be found further down this page.
What do I need to take part in a telehealth video call?
For Technical Requirements to run an NHS Near Me video call click here.
Note this service only works a. on PC's with GOOGLE CHROME or MICROSOFT EDGE, b. on Android Devices with GOOGLE CHROME, or c. on IOS devices with APPLE SAFARI browsers.
We would suggest checking all of the above technical requirements are met BEFORE your allocated appointment time - ideally when your appointment is made, and then on the morning of the appointment. Please click on the link above and choose “Test Call” to ensure all is working as it should. The “Test Call” runs you through the same checks as a real video call without connecting you to anyone.
What do I do if I have problems with the video call?
If you experience difficulties using NHS Near Me click here
SHOULD YOU BE UNABLE TO COMPLETE/ATTEND YOUR VIDEO CONSULTATION FOR ANY REASON PLEASE CONTACT THE PRACTICE DIRECTLY TO ARRANGE AN ALTERNATE CONSULTATION MODE.