Welcome to the web site of the Old Machar Medical Practice.
This longstanding practice has served the needs of the local community since 1901. Originally a two-doctor practice, we now have five full-time partners, seven part-time partners, and are a training practice for new GP trainees, medical students, and nursing students. Our aim is to provide a friendly and high quality medical service tailored to the needs of our patients.
This web site is designed to help you make the most of the services the practice provides, and we hope you will find it useful.
Please click on the links above to navigate to your area of interest
National COVID Vaccination Call Centre - 0800 030 8013 (Open 0800-2000 daily)
NHS Inform Covid Vaccine information - click here.
NHS Grampian Covid Vaccine Information - click here.
Vaccination Certificate Helpline - 0808 196 8565 (Open 1000-1800 daily)
Vaccination Certificate Download - click here.
If you have a general query about the COVID-19 vaccine, please look on the NHS Inform website or use the national helpline 0800 030 8013 which is open from 8am to 8pm, seven days a week, or see the NHS Grampian website.
Vaccine rollout to the general public, based on age and underlying health conditions, continues to progress well and will continue depending on vaccine supply.
You will be contacted at the appropriate time so please look out for a letter and a leaflet arriving in the post which will invite you to make an appointment for your vaccine.
If you have missed (or need to re-arrange) your vaccination appointment, this can be done by calling the National Call centre (details as above) or via online link.
If you have not received your vaccination appointment despite being in one of the at risk categories please complete the web form via this link.
COVID VACCINATION CERTIFICATES: Patients can now get vaccination status certificates online via nhs inform - please click here. Alternatively contact the Vaccination Certificate Helpline on 0808 196 8565.
Please avoid calling the practice with any general queries about the COVID-19 vaccine or vaccine certificates as we are unable to give you any more information at this stage and we need to try and keep phone-lines open for people who are unwell and needing medical care. Many thanks for your ongoing patience and cooperation.
(Updated 22 December 2021)
Advice about coronavirus:
Patients with concerns about symptoms related to coronavirus are advised to dial 111, day or night, if they need help. Please do not call your GP or come to the surgery.
If you require a sick note due to coronavirus, you can get this from the 111 website.
We continue to provide all initial GP contact via our online eConsult system (accessible via the practice website – www.oldmachar.co.uk under eConsult), or telephone, or video call. We expect this to continue for the forseeable future. Please ONLY ATTEND THE SURGERY IF YOU HAVE BEEN INSTRUCTED TO.
For booked appointments, a clinician will contact you by telephone (or video if you would prefer) as close to the time of your booked appointment as possible and will advise you as to the best course of action for your clinical query. Patients will be seen face-to-face if the GP feels a physical examination is a necessity.
Practice Nurse Appointments:
The nurses continue to provide a significantly reduced service for those procedures deemed necessary. Cervical screening has restarted as per Scottish Government guidelines - click here. Routine nursing reviews of chronic illnesses are currently postponed, however we are trialling a new "online review" for some conditions including diabetes, COPD, asthma, and oral contraception - watch out for text messages for those that are included.
If you have a Face-2-Face appointment arranged:
1. If you develop symptoms consistent with coronavirus (fever, cough, shortness of breath, sudden loss of smell etc) please do NOT attend your appointment but ring reception for further advice.
2. Only arrive just in time for your appointment. All accompanying persons should wait in their personal car if possible.
3. Upon arrival the receptionist will ask you to confirm you have no coronavirus symptoms and your temperature will be taken before entering the surgery.
4. ALL patients entering the practice will be asked to wear a face covering. Please bring your own face covering to use, but if you present at the practice without a face covering we will provide you with one. Face coverings are not only to protect yourself but also the safety of other patients as well as our Doctors, Nurses & other staff members. We thought this handy government link on ways you can make your own face coverings would be helpful; they don’t have to be a surgical masks - Click HERE.
Midwife/Health Visitor/Psychologist/Links Worker/Podiatry etc Appointments:
Whilst they usually consult within our building, services provided by health visitors, midwives, links workers, psychology, and podiatry are not controlled by the practice directly. Queries relating to provision of these services should be directed to the specific services. Routine appointments are significantly scaled back with these healthcare practitioners as this is currently government policy. Vaccination services and baby checks will be continuing but with alternative arrangements.
Can be ordered via our telephone number and online as currently happens, but we would request that patients inform us of a "designated pharmacy" so that prescriptions can be forwarded directly there for collection rather than for pickup at the surgery. Alternatively ask your pharmacist/reception regarding the MCR/CMS system if you are on long term stable medications.
Medical Certificates and Letter Requests:
We are encouraging email of medical certificates rather than collection from the surgery. Our suggestion is to use our eConsult system to request medical certificates and other letter requests as this will provide us with an up to date email address in order to forward the certificate to you. If you need a sick note due to coronavirus, don’t contact your GP or NHS 24. You can download an isolation note directly from NHS Inform here.
The practice has received multiple requests for exemption letters relating to the recent Scottish Government announcement that face coverings will, by law, become compulsory in shops and when using public transport. Should patients feel that they would be exempt on medical grounds relating to public transport and shops, a doctor’s letter is NOT needed for face covering exemption. More information can be found here.
Online Appointment Booking:
Due to Coronavirus risks we have suspended all online bookings. The online system does not triage patients in the same way as receptionists. Please call the surgery on 0345-3370510 for an appointment. Online repeat prescriptions and eConsult services are not affected.
Updated: 22 December 2021
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